Michael Brooks

Why Brands Need A Cultural Prime Directive

Why Brands Need A Cultural Prime Directive

Written by Philip L. McKenzie & Michael Brooks

Two cinematic experiences, one just released in theaters the other celebrating its 25th anniversary, have injected tremendous cultural insight and energy into the public conversation.

Sundance indie favorite, Dope, directed by Rick Famuyiwa made its theatrical debut a couple of weeks ago. The critically lauded film takes us into the lives of three California teens. These likable, self described nerds, geek out on 90s hip hop (the star Shameik Moore rocks a High Top), play music, deal with teen sexual frustration and navigate the dangers and excitements of their Englewood neighborhood.

The film is a smart look at both the teenage coming of age story and urban lifestyles. It is told through a unique culture lens that requires you literally have to be “dope” to get Dope. It drops you into a particular cultural context and dares you to keep up. It is clearly created by and for those who will understand its cultural intricacies but is inviting enough that any engaged and empathetic audience can join the adventure. Dope, gives a beautiful formula for the relationship between local, specific expression and larger cultural communication. It takes a lot of patience and genuine engagement to get this path right and Dope gives great insight into how to do it.

Paris is Burning, created by filmmaker Jennie Livingston, chronicles the life and times of NYC’s African American and Latino gay and transgender community and their identification with ball culture. This film is an in depth look at a world that was so far outside of the mainstream, and was driven solely by its participants desire to create world for themselves. It is a spectacle in the finest form of creativity, passion and desire to be oneself but countered with an equal desire to be seen and heard.

Watching this movie, you are forced to ask yourself, could something this distinct and commercially unbound manifest itself in today’s market saturated culture? Could the search for more lucrative brand opportunities kill any cultural expression before it even gets a chance to find its own legs? These questions lead us to believe that we need a new set of rules when we think about brand engagement in cultural spaces.

Culture by its nature is difficult to define though it is almost universally accepted as an important part of our social and corporate lives. We often discuss culture and its relationship with brands and their desire to connect with audiences. Most recently here and here. Noted author and anthropologist, Grant McCracken does a great job of parsing the challenges of identifying culture and its importance in a blog post earlier this year. These lines immediately leapt out:

Normally, culture supplies the meanings and rules with which we understand and navigate the world. And normally, it does this invisibly, effortlessly, in real time. We don’t sense culture operating in us. It just does. It’s like language; it’s just there.

But sometimes culture is a little shaky. It has found a world it can’t quite render or organize. And when that happens, wonderful things happen. We understand that we are no longer under “strict instructions.” We are no longer the captive of meanings made. We are now living in a world where meaning and rules are up for grabs.”

McCracken is correct. We like to say change is created on the margins. This is essentially ideologically similar to the idea of no longer having strict instructions. This is the essence of creating something new, having a world that is unclear made clear by new cultural norms. Creative’s, miscreants and other people of that sort are very good at this because they often need this skill to survive. Or at the very least this skill allows them to make sense of the world around them. Brands however, are less good at this because they are by definition organizations of hierarchy and structure. They can however be cultural allies, and that is where the Cultural Prime Directive comes into play.

The Prime Directive is a reference from the Star Trek Universe. It is general order #1 for Starfleet and is considered one of the guiding principles of the United Federation of Planets. Simply put, the Prime Directive prohibits the Federation from interfering with new cultures or playing an active role in their development. The purpose is to allow societies to develop at their own pace without interference by those who have (usually technological) advantages. Now this does not mean that culture creators are disadvantaged players but relative to corporate players their intent can be outmuscled and gentrified. A Brand Prime Directive will set the stage for brands to be cultural allies without being cultural gentrifiers. We will outline principles and corresponding rationale that can serve as a blueprint for both strategic and behavioral shifts.

Do No Harm – This is where it begins. Brands must become allies of cultural movements. They can’t control them or co-opt them. They must resist the industrial age notion of ownership and instead embrace a stewardship role ensuring that these movements can benefit from patronage.

Reevaluate Your Time Horizon – The old adage says, anything worth doing is worth doing well. Which also means it should be done with care. Care means time. In our current quarter-by-quarter “Wall Street-ification” corporate viewpoint time is seen as the enemy. Every program, every initiative must work immediately or it is scrapped and replaced with something newer, something shinier. Often with the same mixed results. Brands must engage with a time horizon that encourages true organic cultivation of culture.

Be Brave -Long term thinking and cultural insight require courage. Not everything can be wrapped in a bow of analytics and “cool hunting”. Brands must be okay with allowing cultural movements to “simmer”. Only then can they establish the right relationships at the right time. In short this requires taking deep breaths and being bold.

Love Centered Revolution“At the risk of seeming ridiculous, let me say that the true revolutionary is guided by a great feeling of love. It is impossible to think of a genuine revolutionary lacking this quality.” Che Guevara

Revolutionary Che Guevara can be considered our first Chief Cultural Officer. Centering a revolution on the concept of love is well…revolutionary. Love as the predominant decision making tool rather than fear will allow brands to exercise a new found freedom to engage with culture.

With this skill set, and attitudes for approaching culture, brands can align, learn from and facilitate, instead of distort, rush and homogenize. Brands are the Medici’s of today’s world and they need the wisdom of the Cultural Prime Directive to guide their actions and frames. With this approach culture can reemerge and brands can be in target. Or put in a “dope” way: “play your position”.

 

I Am Not a Business, Man!

I Am Not a Business, Man!

Written by Philip McKenzie and Michael Brooks

“This ain’t no tall order, this is nothin to me
Difficult takes a day, impossible takes a week
I do this in my sleep,
I sold Kilos of coke, (so?) I’m guessin’ I can sell CD’s
I’m not a businessman; I’m a business, man
Let me handle my business, damn!” – Jay-Z, Diamonds from Sierra Leone (remix)

The above quote from Jay-Z is not only a great example of the type of clever wordplay the rapper is known for; it also explains the guiding idea of our times. Jay-Z, isn’t simply a successful musician or even entrepreneur, instead he is an embodiment of business itself. This is no simply braggadocio, Jay-Z in that one line has reversed engineered what corporations have long sought to do which is have themselves classified as people. Jay-Z is a person heralding himself as a corporation. In today’s economy it isn’t just Jay-Z who is a “business, man” you are too, and with respect to Jay’s lyrically capacity this is bad news for our economy, social and ecological lives. But, first back to Jay.

Given his rags to riches story, and his extreme financial success this boast is one of pride. He has beaten the odds and achieved what few ever could. This is a very traditional American narrative wrapped in Jay-Z’s own particular charisma. But, the line goes deeper than rags to riches and points to a market philosophy that has created mass insecurity, skyrocketing inequality and forced each of us to define personal brands and identities in a competitive and complex marketplace. This philosophy and decades of Neo-liberal policy has made our existence as mini-businesses rather than human beings more and more a reality.

Corporations loom larger than ever in our national discourse. Huge multinationals dominate not only our economic reality but our social reality as well. In the past, a corporate job came with stability and benefits (healthcare, pensions). In an economy still dealing with a new corporate reality post-2008 meltdown, that stability is a thing of the past. Not only did the crisis not reign a runaway corporate sector it broadly reinforced its power.

Corporations in their current incarnation leave more and more of their workforce unprotected with no sign of that trend reversing. Our public policy discourse advocates continued dismantling of the social welfare state leaving citizens with fewer options. Even those businesses that proclaim to “disrupt” the old way of doing things are more of the same. The so-called “Sharing Economy” populated by companies such as Uber, Lyft, AirBnB and others often find themselves aligned with those whose rallying cry is de-regulation at all cost. As the marginal cost of production nears zero are these companies best equipped to provide long term viable work. And how are we defining viable? Is it merely an economic measurement i.e. minimum wage/salary or does it address the quality of our work. Are we doing work that is meaningful not only to ourselves but to the world that we live in.

Where does that leave us? How does one compete in an environment when we are all charged with becoming a business? The implication of this on our psychological, physical and financial well-being is precarious at best.

If we are to assume we are businesses, then we are in a constant state of branding and product launch. Even if that product is us. In a zero-sum capitalist model how do we collaborate if each of us is running their own going concern? The popular edict that triumphs business success over all else is problematic when applied to human beings. The same rules don’t apply, nor should they.

We should not be driven by the whims of a marketplace that favors the monied, the privileged and the powerful. After all, if a business fails we are taught a better business will take its place. But what about those of us in our society who are “failing”? Absent employment options, social services, educational opportunities we cannot merely write them off as poor corporate citizens. In order to confront increasingly daunting social realities we must not reject our humanity instead we should unapologetically embrace it. Technocrats want to reduce us to streams of data removing us from our flesh and blood selves. This too must be rejected. Adopting the language of the powerful is not by default an empowering act. We are in the midst of writing an incredible new story capturing how we see ourselves and the world around us. One of the first chapters must be to reject the notion that we, as a common humanity, are a business, man!